FAQ
CarettaERP is a vessel management software designed to digitalize and centralize ship operations. It consolidates operational processes such as maintenance (PMS), crew management and certifications, training and drills, ISM reports, safety & inspection, and spare parts / procurement into a single platform.
No. CarettaERP features a user-friendly interface. Users with basic computer skills can operate the system easily. We also provide onboarding, user manuals, and training sessions for new users.
Vessel maintenance planning and PMS tracking
Crew data, certification and training management
Safety & Inspection module (inspections, findings, corrective actions)
Procurement and spare parts management
Reporting and document management (customizable reports)
ISM/online report management
After installation, customer data (e.g., vessels, PMS records, crew information) is imported into the system. The platform is configured according to your data and processes, user training is provided, and the system is launched for live use. Post-deployment support and optimization are available as needed.
User data is stored securely with encryption and regular backups. Access control, role-based permissions, and industry-standard security measures are implemented. Additional security requirements can be accommodated per your organization’s policies.
CarettaERP is a web-based application accessible from any desktop or laptop with internet access. Mobile-optimized versions and/or mobile apps are planned; contact our sales/support team for timelines and mobile access options.
Ticket System
User guides and training videos
Implementation and integration assistance
SLA-based priority issue handling
Yes. We provide basic and advanced trainings for users and administrators. Trainings can be delivered online or on-site upon request.
Yes. CarettaERP supports integrations with common enterprise systems (e.g., Logo, Mikro, ERP/financial systems and other third-party tools). Integration needs are assessed at project kickoff.
Yes. Demo/trial environments are available. For demo access or a trial account, please contact our sales or support team to receive credentials and guidance.
This system automatically calculates in compliance with ILO and STCW regulations, flags any non-compliance or insufficient rest periods before they become violations, and provides an important tool for both safety and compliance. Additionally, this system automatically processes official holidays based on the nationality of the personnel and calculates overtime in work records on those days.
This system is structurally capable of communicating with the Ministry of Transport and Infrastructure - Seafarers Information System. It automatically downloads all STCW, GMDSS, and COC information for the relevant seafarer and can track their validity periods. It issues a warning two months before the expiration of certificate validity periods and alerts the user about expired documents.
The system can provide you with powerful retention insights because it tracks the entire journey of a seafarer, from hiring to promotion and departure. You can calculate and track the retention rate of seafarers serving in your fleet, and more importantly, filter this data by specific vessels and assignments. When a seafarer leaves, the exit form may include a “Reason for Departure” field. Over time, this data can reveal trends: This information is crucial for developing effective and long-term retention strategies.
The system contains all expenditure, expense, and bonus items belonging to the seafarer. Based on contract information, these inputs, which are automatic in monthly payroll calculations, can be used in entitlement calculations. Payrolls can be filtered in a single calculation for the ship or calculated on a fleet basis.
The system records all contract movements of seafarers. It can provide a list of personnel registered for the desired time period using the ship and date filter.
Yes, it does. It works seamlessly with all ISM and manuals through a single module by linking documents to questions.
Yes. On the daily status screen, equipment nearing maintenance is shown in yellow, and overdue items in red.
You can group upcoming maintenance tasks as critical, major, or routine, and export detailed reports in PDF format for team-based tracking.
On the Maintenance Today screen, we can right-click on a piece of equipment and select Enter Total RH. If we right-click on a section, we can see the hours for all equipment connected to that section. If we click on Total RH at the top of the page, we can see all equipment in the modules that open.
In our system, delayed purchases are red, and upcoming purchases are yellow.
Our system does not include price quote reminders.
Yes, you can obtain a breakdown of the quantity/amount of products supplied in PDF format via a download order or inquiry form for the relevant purchase.
Yes, the quantities of products can be revised on the compare screen of the relevant purchase.
Our purchasing process consists of 6 steps. First, a purchase request is created by the ship or office, and this purchase is approved by the ship. Then, the office checks everything and approves it. Subsequently, the office advances the steps, and finally, the purchase is completed when the ship approves that the products have been received.
For the effective use of safety deficiencies, it is important that defects are regularly entered, closed, and organized as necessary.
The effective and active use of the Safety module makes malfunctions occurring on ships and the risks that may result from them more manageable. For example, completed defects are marked in yellow, expired and uncompleted defects are marked in red, and tasks that are not yet expired and uncompleted are marked in white, providing a more controllable structure. In addition, generating reports on these defects and providing graphical visualizations improves control/compliance on the module. Safety meetings to discuss defect tasks and the agenda items at these meetings, such as delayed tasks, responsible persons, and agenda items, reduce inconsistencies in the system.
In Safety, you can perform analysis by clicking the “Analyze” button in the upper right corner of the page that opens.